INSIDE PHARMA

INSIDE PHARMA

Share this post

INSIDE PHARMA
INSIDE PHARMA
MHRA Customer Experience Centre is not telling it straight—trying to baffle us with science

MHRA Customer Experience Centre is not telling it straight—trying to baffle us with science

...but it ain't worked this time

Hedley Rees's avatar
Hedley Rees
Jan 11, 2023
∙ Paid
17

Share this post

INSIDE PHARMA
INSIDE PHARMA
MHRA Customer Experience Centre is not telling it straight—trying to baffle us with science
4
Share

Yesterday’s post and further development

Below is what I posted yesterday:

INSIDE PHARMA
MHRA confirms that hospital pharmacies can manufacture, transport and store gene therapy products, and the Care Quality Commission will be responsible, not MHRA
Delighted to report there has been a breakthrough with MHRA This morning, I received this email from Ian Rees, Manager, Inspectorate Strategy and Innovation Unit” “Dear Hedley Many thanks, I had a good break. Thank you for your reply and I can confirm that I have passed this information on to the Directorate…
Read more
2 years ago · 35 likes · 10 comments · Hedley Rees

This morning, I replied to the request for a Teams call with them, as so:

“Dear Ian,

I am happy with the information you have provided so there is no need for a call. Also, could you confirm that your comment “I have passed this information on to the Directorate” means the Chair and CEO of MHRA, as per my request? I believe we have unearthed a very serious issue that must be addressed.

Attached also, is the reply to my original FOI request. It refers to a mix of references to UK regulations, as well as EU Regulations/Directives. I think it would be helpful to point out to the public at large that even though the UK has exited the EU, the UK is still bound to adhere to every aspect of EU Regulation and Directives for medicinal, and healthcare related, products. If that were not the case, companies manufacturing and trading in the UK would be unable to sell their products into EU countries. This would, of course, be a…

This post is for paid subscribers

Already a paid subscriber? Sign in
© 2025 Hedley Rees
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share